Quarterly Check-In

Provides participants with an ongoing assessment of how they’re saving and investing in their retirement savings plan, along with action steps to help them make progress toward their long-term savings goals.

Campaign details

What are the goals of this campaign?

Provide ongoing retirement savings plan monitoring to help participants understand how their current savings rate and investment mix compares to Fidelity’s suggested guidelines.
Provide action steps to help participants meet or move closer to these guidelines to help them make progress toward their long-term savings goals.

What messages are available?

The Quarterly Check-In uses multiple layers of data to deliver a personalized participant experience, and features two primary sections:

1) Your Savings Rate:

This section assesses a participant’s current savings rate against Fidelity’s suggested guideline of 15% or more, which includes both employee and employer contributions. Participants saving 15% or more are considered “on target”.

Below are examples of common scenarios for how messaging will display based on plan and participant data. (Not every scenario is covered here.)

Match data is known: Messaging will indicate current savings rate is below the full plan match.
Current savings rate is below 15%: Messaging will suggest an increase of 1-2% more.
Current savings rate is 15% or more: Messaging will suggest saving up to the IRS limit or to make catch-up contributions if eligible.
Contributions have hit or are tracking to hit the IRS limit: Messaging will suggest setting a retirement goal or reviewing their retirement goal in the Planning & Guidance Center.
Separated from the plan: We are not able to assess their savings rate. Instead, messaging will suggest reviewing distribution options or long-term savings goals though planning tools.

2) Your Investment Mix:

This section assesses a participant’s current investment mix against Fidelity’s equity glide path. There are three ways in which we determine a participant is “on target” with their investment mix.

Enrolled in a managed account
80% or more invested in a single Target Date Fund
Selected their own investments and are within 10% of what the equity glide path suggests

If a participant does not meet one of the three conditions listed above, their current investment mix will be evaluated against the equity glide path to determine if they are invested conservatively or aggressively for their age. Messaging will suggest reviewing the options available through the plan to help get their investment mix “on target”.

What’s included as part of the assessment?

The savings rate and investment mix assessment consider only assets record kept by Fidelity in eligible qualified Defined Contribution (DC) plans, including 401(k), 401(a), 403(b), 457(b) government, and tax-exempt pooled plan types. It does not include other accounts or assets, such as IRAs, pensions, company stock, or plans with a former employer.

Participants who have a balance in one qualified DC plan receive an assessment based on that plan only. Participants with a balance in more than one qualified DC plan with the same employer receive an assessment based on those multiple plans.

When will this communication be sent?

The Q2 2025 edition launches the week of April 21 and delivers over the course of approximately two weeks.

Who will receive this campaign?

Active participants age 18 or over with a balance greater than $0
Participants age 18 or over with a minimum balance of $1,000 who have been separated for a minimum of 45 days

What is the call to action?

The primary call to action will drive to various experiences in NetBenefits^®. Links will be provided based on each participant's saving and investing needs.

Savings Rate:

Most links will direct to Contributions or Planning & Guidance Center depending on savings rate status.
Participants contributing less than 15% in plans that oﬀer the Annual Increase Program and have not enrolled will receive messaging to sign up for the service.

Investment Mix:

Most links will direct to Investment Strategies where they can explore DIY and managed solutions to help with their investment strategy.

Live guidance help will be provided for participants in Advice plans. Participants in Education only plans will not see any phone calls to action.